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Quality of work life: a study of municipal corporation bus drivers

Quality of work life: a study of municipal corporation bus drivers,10.1504/IJICBM.2009.027181,International Journal of Indian Culture and Business Man

Quality of work life: a study of municipal corporation bus drivers  
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The work of professional bus drivers is considered as extremely stressful. It is an environment over which they hav e no control whatsoever and is an atmosphere that wrecks their schedules, disru pts their home life, makes social activities and regular breaks very hard to p lan and supplies constant hassle. This paper deals with the quality of work l ife of the bus drivers and the factors that lead to an imbalance, causing high pro bability of road accident. A qualitative study was conducted with the help of fifteen bus drivers from four different Pune Municipal Corporation bus depots, India. In-depth interviews were conducted and through naturalistic observation method, data was collected. Analysis of the data was done throug h coding process. Some suggestions are also being made so that the quality of work life of the drivers could be improved, thus, ultimately leading to bett er transport service to the citizens and a reduction in the rates of accidents.
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